Navient Privacy Policy
Last updated: March 22, 2026
Welcome to Navient. We are committed to protecting your privacy. This Privacy Policy explains how Navient collects, uses, discloses, and protects information about you when you visit and use our website and services.
Information We Collect
We collect certain information automatically when you visit our website to help us understand how our services are used and to improve your experience. This information may include:
- IP Address: Your Internet Protocol address, which is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication.
- Browser Type: Information about the web browser you are using (e.g., Chrome, Firefox, Safari).
- Operating System: Details about the operating system on your device (e.g., Windows, macOS, Android, iOS).
- Pages Visited: The specific pages you access on our website, the time and date of your visit, and the duration of your stay on those pages.
- Referring URLs: The website you came from before landing on our site.
This data is primarily used for analytical purposes, to monitor the usage of our website, and to improve its functionality and user experience.
Cookies
Like many websites, Navient uses "cookies" to enhance your experience. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- We use cookies for various purposes, including maintaining your session, remembering your preferences, and understanding how you use our website.
- You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- This includes services such as web analytics providers (e.g., Google Analytics) to help us understand website usage.
- Their use of your information is governed by their own privacy policies, which we encourage you to review.
Advertising
We may partner with third-party advertising networks and services to display advertisements on our website or to manage our advertising on other sites. These third parties may use cookies and similar technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based upon your interests. You may be able to opt out of receiving personalized ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles by visiting the opt-out pages on the NAI website and DAA website.
Children's Privacy (Under 13)
Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By visiting this page on our website: contact.html